Privacy Policy (Compliant with GDPR)

Nakano Shuzo Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of protecting the personal data of users, particularly those located in the European Economic Area (EEA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (the “Website”), in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

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  1. Definition of Personal Data

Personal data refers to any information relating to an identified or identifiable natural person, such as name, address, telephone number, email address, IP address, or any data that can be used to identify an individual.

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  1. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:
• Your explicit consent (e.g., subscribing to newsletters)
• Performance of a contract (e.g., fulfilling product orders)
• Legal obligations (e.g., compliance with tax laws)
• Legitimate interests (e.g., to improve our services or respond to inquiries)

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  1. Data Collection Methods

We may collect your personal data through:
• Contact or inquiry forms
• Newsletter subscription forms
• Purchase or service registration
• Cookies and analytics tools

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  1. Purpose of Data Processing

We use personal data for the following purposes:
• To respond to your inquiries
• To fulfill product or service requests and provide after-sales support
• To send newsletters, offers, and campaign information (with your consent)
• To improve our website and services through anonymized statistical analysis

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  1. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above, or as required by applicable laws.

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  1. Data Security

We take appropriate technical and organizational measures to ensure the security and confidentiality of your personal data, and to protect it from unauthorized access, alteration, disclosure, or destruction.

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  1. Data Transfers Outside the EEA

If your data is transferred to and processed in countries outside the EEA (including Japan), we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or Standard Contractual Clauses (SCCs), to protect your data in accordance with GDPR standards.

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  1. Sharing with Third Parties

We will not share your personal data with third parties without your consent, except:
• When required by law
• When necessary for service provision by subcontractors (subject to confidentiality agreements)
• When legally obligated to comply with governmental or regulatory authorities

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  1. Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:
• Right of access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent at any time

To exercise your rights, please contact us at the contact information below.

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  1. Use of Cookies

We use cookies to enhance your experience and improve our services. You can manage or disable cookies through your browser settings. For more details, refer to our [Cookie Policy] (link if applicable).

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  1. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this Website, and we encourage you to review this page regularly.

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  1. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

Company Name: Nakano Shuzo Co., Ltd.
Address: 2487-1 Minamikitsuki, Kitsuki City, Oita 873-0002, Japan
Phone: +81-978-62-2109
Email: info@chiebijin.com
Data Protection Officer (if applicable): [Insert name or indicate “Not applicable”]

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